Legal

Policies

Last updated: August 2026

Privacy Policy

Your privacy is important to us. This policy explains what information we collect and how we use it.

Information We Collect

We gather personal details including your name, email, phone number, and travel preferences through website forms, chatbot interactions, and direct communication channels like email and WhatsApp.

How We Use Your Information

We use your information to personalize your travel experience, respond to your inquiries, and — with your permission — send you promotional content such as trip ideas and seasonal updates.

Cookies & Tracking

Our site uses cookies to improve your browsing experience and understand how visitors use our site. You can manage cookie preferences through your browser settings.

Third-Party Services

We work with trusted third-party platforms — including HubSpot, WhatsApp, and WeTravel — to communicate with you and process bookings. Each of these services maintains its own privacy policy governing how they handle your data.

Data Security

Your personal information is stored securely. We never sell your information to third parties.

Contact Us

If you have questions about this privacy policy or your personal information, contact us at info@bestcostaricatravel.com.

Booking & Cancellation Policy

This section is being finalized. It will cover deposit requirements, payment schedules, cancellation windows and refund terms, and how changes to group size or dates are handled. Bookings are currently processed securely through WeTravel, whose own booking terms also apply to your reservation.